- /
- Savings
- /
- Savings FAQ’s
Need some help?
Find answers to common questions about our savings accounts.

Opening an account
- How do I apply for a savings account?
- What do I need to open a savings account with Afin Bank?
- What personal documents do I need when applying for an account?
- Can you help me with my application?
Manage my account
- How do I manage my account?
- How do I change my nominated account?
- How do I update my contact details?
- Iāve recently got married, what do I need to do to change my account details?
Additional Support
- I am experiencing financial difficulty and need additional support
- How can I notify you of a death of an account holder?
- How do I make a complaint about my savings account?
- How do I request communications in large print, braille or audio?
Notice Deposits
- What is a notice savings account?
- How long do I have to fund my account once its opened?
- When can I make a deposit to my notice savings account?
- Can I make additional deposits into my notice account
Fixed Term
- What is a Fixed term saver account?
- Why choose a Fixed Term Saver account?
- How long do I have to fund my account once its opened and can I top up my savings during the fixed term?
- How quickly will my account show funded?
Mobile App
- How do I log in?
- What devices support the Afin app?
- I have forgotten my passcode ā what do I do?
- I have a new phone - what do I need to do to access my account?
Still need help ?
Feel free to contant us š. We typically respond within 24 hours.
Phone call
0203 0484377
support@afinbank.uk
Support
Check our Help & Support