Supporting your wellbeing, every step of the way

Our support stands strong through difficult moments

Injury or illness

We’re here to support you, whatever life throws your way.
We offer a confidential service to help you, and your carer manage your account, especially if you’re going through a tough time such as:

• living with or recovering from an illness, such as cancer or depression
• having problems remembering things about your account 
• caring for a loved one

Our team will take the time to listen to you and understand your situation. We will take the time to understand your personal circumstances — there’s no ‘one size fits all’ solution, so we’ll tailor our support to what works best for you.

If your life has been affected by cancer, Macmillan can provide support

Macmillan Cancer Support 

Other websites that could support you:

Dementia Support Line | Alzheimer’s Society

Age UK | The UK’s leading charity helping every older person who
needs us

Mental health issues

Around 1 in 4 people in the UK experience a mental health problem each year*.  We understand that this can make everyday tasks, like managing your finances, more challenging.

Money worries and mental health often go hand in hand, which is why we offer a range of options to support you during this difficult time.

If you’re struggling financially or simply want to make sure you’re making the best financial choices, we’re here for you.  Anything you share with us about your mental health will remain confidential.

(*) Mental health facts and statistics – Mind

Helpful Websites

Mind

Samaritans | Every life lost to suicide is a tragedy | Here to listen