Having trouble paying your mortgage? Let’s help you find a way forward

If you’re struggling with mortgage payments or worried about your finances, you don’t have to face it alone. We’re here to help you get back on track.

Finding it hard to keep up with your mortgage payments?

Don’t worry, you’re not alone. No matter how much you owe, we’ll do our best to help you get back on track.

It’s important to act sooner rather than later. Missing payments can affect your credit rating and make borrowing harder in the future. Plus, the longer you’re in debt, the more it will cost you as you pay more interest.

We’ve got some solutions to help you get on track, depending on your circumstances. These may include:

• A plan to help get your payments back on track 
• A temporary reduction in payments or a payment holiday (subject to set criteria and may cost more in the long run)
• Changing your payment date to a day that works better for you
• Lowering your monthly payment by switching to a new fixed rate or extending your term (this will mean paying more overall)

We’re here to make sure you find the best solution for you.

Get support from organisations that provide free and impartial debt advice

If you’re feeling overwhelmed by debt, these organisations offer free, confidential support to help you take control of your finances:

Money Helper

Government-backed money advice tools to help you manage your finances. Get support online or over the phone.

StepChange

A debt charity offering expert advice and tailored solutions to help you get back on track.

Debt Advice Foundation

A national charity providing free and confidential support for anyone worried about debt.

Money Advice Trust

Helping people across the UK tackle debt and manage their money with confidence.

Macmillan Cancer Support 

Free, confidential advice on debt, benefits, legal issues, and more.

You’re not alone—reach out for the support you need.
For more help and support, please our Frequently asked questions for Savings and Mortgages.